Products
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401 Essentials of Working with People
CourseA foundational course covering interpersonal relationships and working with people. Help "animal-people" in your shelter become "people-people", and recognize the importance of relationships with volunteers, co-workers, fosters and the public.
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Coming Soon!
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402 Proactive Pet Adoptions
CourseFor employees that work in adoption counseling for dogs and cats, this course includes proactive pet promotion methods and best practices in sales techniques to find the right match for every pet and every person.
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Coming Soon!
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403 Volunteer Experience
CourseMaximize your shelter's efficiency by improving staff understanding of how to recruit, train, work with, and most importantly - VALUE, the volunteers at your animal shelter.
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Coming Soon!
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404 Foster Pet Case Management
CourseFosters play an essential part in giving animals the second chance they deserve, but they can't do it alone. This course will ensure that Foster Case Managers have the tools and skills needed to support foster and their pets!
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Coming Soon!
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405 Contact Center
CourseHow we communicate with the public can greatly impact how many animals we save! Make sure your contact staff can properly respond and problem-solve in any given situation with this detailed course.
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Coming Soon!
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408 Customer Service in a Shelter Vet Clinic
CourseSkills for vet clinic receptionists so they can effectively triage, schedule appointments, obtain medical histories, discuss treatment plans, find answers, and work with a variety of clients including fosters, volunteers, staff and adopters.